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FAQs - Professional Photo Editing & Retouching Services | Clip and Touch
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FAQs

What is the internet speed of our company?

Our internet speed is 40 MBPs. As we are an ISP (Internet Service Provider) in our country so we have the highest internet speed.

Ways/ Means of sending images.

WeTransfer, Dropbox, GoogleDrive and we have an FTP server as well.

In what format images can be send?

Basically we prefer JPG, PSD, Tiff format. But you can also sent images on Raw or CR2 format.

Difference between FTP, Drop box and we transfer.

# WeTransfer- High Speed
# Dropbox- Shared link will automatically saved on clients drive.
# FTP Account- Image security, more space and image will be saved for a long time. In every 3 months we delete old images after informing the client.

Why clip and Touch is best for E-commerce image processing?

When we edit an image for any type of e-commerce image the image needs to be cropped and compressed, so in clip and touch we can do this without damaging image resolution.

Why clip and Touch is best for model retouching?

As we have 500+ expert designers who have more than 8 years of working experience with many big brands, online stores, studios and photographers all around the world we can a assure you flawless retouching services for every field of retouching for example- Model, portrait, corporate headshot, jewelry, product and e-commerce image retouching.

Why would a retoucher need our services?

If you give us a chance to work with you as a retoucher we can save on your time so that you can do more photography works  in that way you can extend your business and as we are from Bangladesh Asia we can give you the best quality within competitive pricing.

Software or tools we use.

Adobe Photoshop, Lightroom, Illustrator, Indesign, Quark Express, Adobe creative Switch etc

Why do clients need to outsource?

It can save your time, post production cost and also in this way you can extend your business.

When can the client get an FTP account?

If the client gives us work on regular or daily basis and when client send images in bulk (huge) amount.

Is FTP unlimited?

Yes.

Do we have any redo policy?

Yes.

Privacy policy?

We can sign a legal contract.

What is our turnaround time?

Our usual turnaround time is 24 hours but for urgent basis our turnaround time is 12 hours.

What is the overall process for dealing with payments with the clients?

Clients can pay us via PayPal. You can pay us weekly or within2 weeks.

What are the maximum numbers of images allowed for free trial?

Maximum 3 images for each category.

     
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